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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. In setting up the Field Operations organisation in a Greenfield environment which BEST describes the 3 key drivers to consider?

A) Technologies Deployed, Training Plan, Subcontractor SLA's.
B) Technologies Deployed, Training Plan, Outsourcing SLA's.
C) Geography, Technologies Deployed, Outsourcing SL
D) Geography, Contract scope, GDC Location.

2. In an outsourcing deal what activity is the assessment and verification of all customer information relevant for NSN to build its technical and commercial solution for a deal prior to contract signing?

A) Joint Evaluation.
B) Due Diligence.
C) Contract Negotiation.
D) Discovery Period.

3. Which statement describes BEST the purpose of a Transformation management plan?

A) Transformation is the sum of operational activities to improve work flow, increase profitability & increase operational efficiency.
B) The transformation plan includes a task list, a risk assessment, a disengagement plan, a cost benefit analysis, acceptance criteria, current state description and future state definition.
C) Transformation plan documents handover procedures from transition to operations.
D) The transformation plan identifies the transformation manager and describes the scope of work.

4. What BEST describe the CM process?

A) Configuration Management manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, analysis of trends in mobile networks.
B) Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, data management and integrity.
C) Configuration Management plans, manages and controls changes to the network & infrastructure, including acceptance, management & approval of work orders, documentation, Trouble Ticket reporting, invoicing.
D) Configuration Management controls all work orders and trouble tickets; manages and controls changes to the network.

5. Which of these Key Performance Indicators (KPI) supports the identification of possible cost overruns?

A) Actual Costs.
B) Forecast Costs (NELLE).
C) Gross Margin (GM).
D) Project Cost Adherence (PCA).

Solutions: