
[Aug 10, 2022] Sales-Cloud-Consultant Exam Dumps - Salesforce Practice Test Questions
New Real Sales-Cloud-Consultant Exam Dumps Questions
NEW QUESTION 123
Which option best identifies with the Chatter Profile Page?
- A. Everyone can see what you post here. Only displays posts directed to you.
- B. Only users with access rights can view or post here.
- C. Everyone can see what you post here. Displays posts from everyone you're following.
Answer: A
NEW QUESTION 124
Data.com: The checkmark next to records in search results indicates the record is already in Salesforce.
- A. True
- B. False
Answer: B
NEW QUESTION 125
During the Cloud Kicks Deploy phase, end users are complaining that they have a new system to log into, and it's holding up training.
What is the likely cause of these complaints?
- A. A communication plan was not designed during the Plan phase and buzz was not generated during the Deploy phase.
- B. A training plan was not made during the Validate phase and buzz was not generated during the Design and Validate phase.
- C. Cloud Kicks did not gain buy-in during the Design phase and the solution was not designed.
- D. Cloud Kicks did not gain buy-in during the Analyze phase and they did not build buzz during the Build and Validate phase.
Answer: A
NEW QUESTION 126
What is the capability of Data.com Clean? Choose 3 answers
- A. Individual records can be manually compared side-by-side with matched Data.com records and updated u field-by-field.
- B. Accounts must be cleaned before cleaning contacts, but leads may be cleaned either before or after '-' cleaning accounts
- C. Accounts, contact, and lead records can be selected from a list and cleaned all at once.
- D. Data.com can be configured to run automated clean jobs to flag field differences and automatically fill u blank fields
Answer: A,C,D
NEW QUESTION 127
Universal Containers wants to record information about the conferences it holds and people who attended them. An attendee could potentially attend multiple conferences. The Company would like to display this information on the contact layout using the standard configuration. How the system should be designed to meet the company's requirement.
- A. Create a custom object for conferences and a custom object to record attendee information
- B. Utilize campaigns for conference and a custom object to record attendee information
- C. Utilize campaigns for conferences and add Campaign member to record attendee information
- D. Create a custom object for conference and a custom lookup field to conference on Contact
Answer: C
NEW QUESTION 128
Universal Finance has two sales divisions. Sales Division A's customers are individuals and Sales Division B's customers are businesses. Each division's sales representatives have their own user profiles, and person accounts are enabled. Sales Division B's sales representatives should not be able to create person accounts; they should only be able to create business accounts. What solution should a consultant recommended to meet these requirements?
- A. Use Divisions to hide person accounts from the Division B sales representative user profile.
- B. Use field-level security to hide the "Is Person Account" checkbox from the Division B sales representative user profile.
- C. Check the "disable person accounts" permission on the Division B sales representative user profile.
- D. Remove person account record types from the Division B sales representative user profile.
Answer: D
NEW QUESTION 129
Universal Containers is undergoing a sales reorganization and wants to enable territory management. What should Universal Containers review before enabling territory management?
Choose 2 answers
- A. Quotes and orders
- B. Opportunities and forecasting
- C. Account and opportunity sharing
- D. Multi-currency and contracts
Answer: B,C
NEW QUESTION 130
Universal Containers sells products that require frequent collaboration with the same team of individuals who play a key role in closing deals. The lead sales representative determines the level of access for each of the collaborating team members on the opportunity. What solution should the consultant recommend to facilitate the collaboration of the lead sales representative and team members?
- A. Create a public groups for extended team members and allow the sales representative to assign manual sharing on their opportunities.
- B. Enable chatter to have the lead sales representative facilitate collaboration through sales team sharing
- C. Define a sharing rule for each lead sales representative to assign appropriate access for all extended team members
- D. Configure default opportunity teams for all lead sales representatives with team selling enabled
Answer: D
NEW QUESTION 131
AW Computing wants to run advertisement campaigns and then runreports to measure which advertisement type (online, magazine, ornewspaper) generates the most revenue. Where would you createan "Advertisement Type" picklist to track this information?
- A. Contacts object
- B. Campaign Members object
- C. Leads object
- D. Campaigns object
Answer: D
NEW QUESTION 132
UC requires credit checks for all opportunities greater than$50000. The credit management team members are all Salesforce users. What should a consultant recommend to notify the credit manager that an opportunity needs a credit check?
- A. Use workflow to send an email to the credit manager profile.
- B. Use a validation rule to send an email to the credit manager role.
- C. Use an Apex trigger to create a task for the credit manager user.
- D. Use workflow to assign a task to the credit manager user.
Answer: C
NEW QUESTION 133
Cloud Kicks has just completed its initial Sales Cloud Go-Live. Cloud Kicks leadership wants to target users who are not yet using the new application. What should a consultant recommend?
- A. Run a Report on Users never Logged In.
- B. Track logins in a spreadsheet.
- C. Run a Mobile Login report.
- D. Use the Lightning Usage app.
Answer: A
NEW QUESTION 134
Your org-wide defaults for access rights to Price Books are set to "Use", but only Sales Reps should have access to Price Books. What should be your first step?
- A. Change the org-wide default setting to "No Access"
- B. Leave the org-wide default setting, but change the Sales Reps' access rights
- C. Change the org-wide default setting to "View Only"
- D. Change the Sales Reps' access rights to "Use'
Answer: A
NEW QUESTION 135
Cloud Kicks is excited about implementing Lightning features during the implementation. The company has rolled out a few groups of Sales Cloud users on Lightning already, but not all are trained on the Sales Cloud Lightning features requested for this implementation. What should the Consultant reccomend for a successful deployment?
- A. Adjust the project plan and communicate that the deployment wil now be a week earlier.
- B. Communicate the information so that they have more staff available for changes.
- C. Adjust the project plan and delay the deployment of the sprint.
- D. Deploy all the changes that do not affect the Sales team and deploy the changes in the following sprint.
Answer: B
NEW QUESTION 136
Universal Containers determines that opportunities are taking longer to close than in the past. Which action should sales management take to determine the reason behind the additional time to close? Select two answers.
- A. Review the budget allocated to marketing campaigns.
- B. Examine user login rates and the activity on open opportunity records.
- C. Evaluate whether lead conversion rates have decreased over time.
- D. Build a dashboard to display opportunity stage duration.
Answer: B,D
NEW QUESTION 137
Universal Containers currently uses the customizable forecasting feature. A sales representative at Universal Containers has four opportunities for the current quarter that are detailed below:
* $3,500 opportunity in the Best Case forecast category
* $2,000 opportunity in the Commit forecast category
* $1,000 opportunity that has been closed/won
* $1,000 opportunity that has been lost
What are the sales representatives Best Case forecast for the current quarter?
- A. $5,500
- B. $3,500
- C. $6,500
- D. $2,000
Answer: C
NEW QUESTION 138
A company receives support requests through a variety of email addresses and web forms for different parts of
the business.
Which feature combination will ensure that cases are efficiently handled by the most appropriate
representatives?
- A. Case Assignment Rules, Queues, Chatter Groups, Live Agent
- B. Escalation Rules, Queues, Public Groups, Live Agent
- C. Case Assignment Rules, Queues, Public Groups, Omni-Channel
- D. Escalation Rules, Queues, Chatter Groups, Omni-Channel
Answer: C
NEW QUESTION 139
Universal Containers to plans implement to implement lead management functionality for channel sales
representative who needs to push pre-qualified leads to their partner. Partners need the ability to access and
update the lead assigned to them. What solution should a consultant recommend for the scenario?
- A. Create a customized site where partners can self-register and access their leads.
- B. Configure a separate lead record type and page layout for the partner community.
- C. Create a task for the partner where a new lead is created and assign it to partner in the Partner '-'
Community. - D. Add the leads tab to the Partner Community and configure partner profile to access leads
Answer: D
NEW QUESTION 140
Which of the following descriptions best describe Chatter?
- A. A data enrichment tool that maintains updated data
- B. A tool for extending pricing proposals to customers
- C. A library that allows access to documents
- D. A collaboration tool
- E. A content management tool for users who seek information
Answer: D
NEW QUESTION 141
UC wishes to track relationships between its customers. For example, some customers are suppliers for other customers. What should a consultant recommend to track multiple customer relationships in Salesforce?
- A. Add the related company to the first company's partner related list, with supplier as a value.
- B. Add the related company to the first company's account team, with supplier as the role.
- C. Add the related company to the first company's custom supplier lookup field as a value.
- D. Add the related company to the first company's contact roles related list, with supplier as a value.
Answer: A
NEW QUESTION 142
When Service Reps view a Case, theyoften need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
- A. Account tabs and Cases tab
- B. Account tabs with Case Subtabs
- C. Account tab with Cases related list
- D. Case tabs with Account subtabs
Answer: C
NEW QUESTION 143
UC operates in two currencies: EUR and USD. Its corporate currency is USD. When a sales team member tries to add products to an opportunity for a customer in the Eurozone, they are unable to find EUR prices.
What is the likely cause of this problem? Choose 2 answers:
- A. Advanced currency management is deactivated.
- B. Sales users default currency is set to USD.
- C. Price book entries are missing EUR prices.
- D. Opportunity currency is set to USD.
Answer: B,D
NEW QUESTION 144
The sales manager at Northern Trail Outfitters (NTO) is concerned that the leads from the marketing department are outdated and poor quality. What action should be taken to address this issue? Choose 2 answers
- A. Create a validation rule that prevents the lead from being converted without specific fields completed and train the users to enter all data accurately.
- B. Create a calculated field that scores leads based on lead attributes and use assignment rules to route leads to appropriate sales reps.
- C. Create a workflow rule to update the lead rating field based on the lead status field and use assignment rules to route leads to appropriate sales reps.
- D. Create lead assignment rules to assign leads to sales representatives based on the city and the state in which the lead resides.
Answer: A,B
NEW QUESTION 145
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