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Updated: Oct 14, 2026
No. of Questions: 269 Questions & Answers with Testing Engine
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Salesforce NP-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Nonprofit Success Pack Consultant |
| Exam Number: | NP-Con-101 |
| Real Exam Qty: | 65 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Application Architect Salesforce Certified Sharing and Visibility Architect |
| Available Languages: | English |
| Certificate Validity Period: | 2 years (requires maintenance) |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Choice, Multiple Select |
| Passing Score: | 68 |
| Exam Duration: | 105 minutes |
| Sample Questions: | Salesforce NP-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person testing center |
| Pre Condition: | Salesforce Administrator certification is recommended but not required. Candidates should have experience with Salesforce platform and NPSP implementation. |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Certified-Nonprofit-Success-Pack-Consultant-Exam-Guide |
Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: NPSP Configuration and Development | 25% | - Contacts and Households - Account Model Configuration - Affiliations Configuration - Data Model Design for Nonprofits - NPSP Settings and Preferences - Relationships Management |
| Topic 2: Constituent Management | 20% | - Affiliations and Memberships - Household Management - Relationships and Groupings - Segmentations and Campaigns - Contact and Organization Records |
| Topic 3: Donations and Fundraising Management | 20% | - Payment Methods and Processing - Opportunity and GAU Configuration - Donation Management - Grant Management - Recurring Donations (Recurring GAU) - Donations Batch Processing |
| Topic 4: Analytics and Reporting | 15% | - Reports and Dashboards for Nonprofits - Custom Report Types - Success Metrics Definition - Nonprofit Reporting Templates - Rollup Summary Fields |
| Topic 5: Solution Design and Implementation | 20% | - Customization vs Configuration Decisions - User Adoption and Training Planning - NPSP Best Practices - Requirements Gathering - Integration with External Systems - Data Migration Strategies |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?
- A. Email Studio
- B. List Emails
- C. Salesforce Flow
- D. Pardot
Correct Answer: D 🗳️
Explanation: Only visible for TrainingQuiz members. You can sign-up / login (it's free).
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?
- A. Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- B. Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
- C. Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
- D. Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
Correct Answer: A 🗳️
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A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.
What should the consultant advise to meet this requirement?
- A. Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and
- B. Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the
- C. Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.
- D. Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
Correct Answer: D 🗳️
Explanation: Only visible for TrainingQuiz members. You can sign-up / login (it's free).
A large non-profit organization needs to keep track of a vast network of donors in NPSP. The donors have their own complex relationships, where they may be related to many different Accounts. Which Salesforce object does Saleforce.org recommend using to address this complexity?
- A. Contact (associated to Multiple Accounts)
- B. Relationships
- C. Connections
- D. Affiliations
- E. Organization Accounts
Correct Answer: D 🗳️
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A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.
What should the consultant recommend to record the regular donations correctly7
- A. Create scheduled Payments.
- B. Clone Opportunities with Payments.
- C. Implement Enhanced Recurring Donations.
- D. Create a process using Process Builder.
Correct Answer: C 🗳️
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