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Updated: Jul 19, 2026
No. of Questions: 325 Questions & Answers with Testing Engine
Download Limit: Unlimited
The reliable and latest ITIL-F Quiz Torrent Materials with the best accurate contents is helping candidates to pass for sure!
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ITIL-F Online Engine
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ITIL-F Practice Q&A's
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EXIN ITIL-F Exam Overview:
| Certification Vendor: | EXIN / PeopleCert (ITIL certification owner) |
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITIL-F (EXIN legacy: EX0-001 / ITIL 4 Foundation varies by provider) |
| Exam Format: | Multiple choice, Closed book, Computer-based exam |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Specialist ITIL 4 Practice Manager |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% (26 out of 40 questions) |
| Real Exam Qty: | 40 |
| Exam Price: | Varies by region and provider (approx. USD 300–500 equivalent) |
| Available Languages: | English, German, French, Spanish, Japanese, Portuguese, Chinese |
| Certificate Validity Period: | 3 years (renewal required under ITIL certification renewal scheme) |
| Recommended Training: | Axelos ITIL Resources (ITSM guidance) PeopleCert Official ITIL 4 Training |
| Exam Registration: | EXIN ITIL Certification Information PeopleCert ITIL 4 Certification Registration |
| Sample Questions: | EXIN ITIL-F Sample Questions |
| Exam Way: | Online proctored or authorized test center (onsite), depending on provider |
| Pre Condition: | No formal prerequisites required. Basic understanding of IT services is recommended. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/itil-4 |
EXIN ITIL-F Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ITIL Guiding Principles | - Core guiding principles
|
| Key Concepts of Service Management | - Value creation through services
|
| The Four Dimensions of Service Management | - Information and technology - Value streams and processes - Partners and suppliers - Organizations and people |
| ITIL Practices Overview | - Service management practices - Technical management practices - General management practices |
| ITIL Service Value System (SVS) | - Service Value Chain activities
|
EXIN ITIL Foundation Sample Questions:
1. Which describes a proactive trigger for problem management?
A) Automated detection of an infrastructure or application fault, using event/alert tools automatically to raise an incident
B) Suspicion or detection of a cause of one or more incidents by the service desk
C) Trending of historical incident records to identify one or more underlying causes
D) Analysis of an incident by a technical support group which reveals that an underlying problem exists, or is likely to exist
2. Which is an objective of event management?
A) To provided a channel for users to receive standard services that they are expecting
B) To maintain user satisfaction with the quality of IT services
C) To minimize the impact of incidents due to service failures that cannot be prevented
D) To detect changes of state that have significance for management of an IT service
3. Which of the following is NOT an objective of service transition?
A) To provide quality knowledge and information about services and service assets
B) To plan and manage the capacity and resource requirements to manage a release
C) To provide training and certification in project management
D) To ensure that a service can be managed, operated and supported
4. Which of the following statements BEST describes the aims of release and deployment management?
A) To build, test and deliver the capability to provide the services specified by service design
B) To ensure that all changes can be tracked, tested and verified if appropriate
C) To record and manage deviations, risks and issues related to the new or changed service
D) To ensure that each release package specified by service design consists of a set of related assets and service components
5. A process owner is responsible for which of the following?
1 . Defining the process strategy
2 . Assisting with process design
3 . Improving the process
4 . Performing all activities involved in a process
A) All of the above
B) 2, 3 and 4 only
C) 1, 2 and 3 only
D) 1, 2 and 4 only
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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