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Updated: May 26, 2026

No. of Questions: 82 Questions & Answers with Testing Engine

Download Limit: Unlimited

Choosing Purchase: "Online Test Engine"
Price: $69.00 

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Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. To enable the use of Predictive Blend Agents on a dialer, which two types of licenses are acquired from the WebLM server? (Choose two.)

A) Preview Agent License
B) Basic Agent License
C) Predictive Agent License
D) Supervisor License
E) Common Agent License


2. A system operator can modify the Completion Codes in Editor but not manage an active Job in Monitor, while other users can do both.
How would you determine what is causing the problem?

A) Run check_mts on the primary Avaya Proactive Contact server to verify all Mid-Tier components are running.
B) Verify that the user's permissions include Job control access to Monitor in Role Editor.
C) Run dheck_pds on the affected Avaya Proactive Contact server (the one the job is running on, not Just the primary) to verify that enserver is running.
D) Use enclient from the user's workstation to verify basic event service messages are being received across that particular workstation's network path.
E) Test the connection in the Oracle ODBC Driver configuration window in the "AvayaPDSDB" System DSN available in the workstations Control Panel > Administrator Tools > Data Sources (ODBon the affected user's workstation.


3. To configure the opt-out feature for a virtual job, you need to select the check-box against "Should 'opt outs' be enabled". This enables other configuration parameters for this feature.
Which three configuration parameters are correct? (Choose three.)

A) Message to be played when opt-out fails : 1
B) Opt-out Digit: 5
C) When an opt-out happens, transfer to .. : Transfer to a VDN
D) Opt out Digit: #
E) When opt-out happens, transfer to : Transfer to an outbound job


4. A business wants to configure Avaya Proactive Contact 5.0 with Avaya Aura Contact Center for Blending. Which Avaya software is needed?

A) Telephone Application Programming Interface (TAPI)
B) Communication Control Toolkit (CCT)
C) Telephony Server Application Programming Interface (TSAPI)
D) Application Enablement Services (AES)


5. A system supervisor wants to schedule an Analyst Job Performance report to be run at 10:00 PM every evening, after dialing is finished.
Which steps should be performed to do this?

A) Open Analyst, then click on Scheduler.
B) Call support to have the cron file revised.
C) Click on the Start menu, then click on Control Panel, then click on Scheduled Tasks.
D) Open Editor, then click on Scheduler.
E) Open Analyst, then click on PC Analysis.


Solutions:

Question # 1
Answer: B,C
Question # 2
Answer: B
Question # 3
Answer: A,B,C
Question # 4
Answer: B
Question # 5
Answer: D

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PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

What's the applicable operating system of the 3303 test engine?

Online Test Engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
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PDF Version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.

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