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Updated: Aug 12, 2026
No. of Questions: 66 Questions & Answers with Testing Engine
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Avaya 7004-1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004.1 / 7004-1 |
| Available Languages: | English |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Scenario-Based Questions |
| Exam Duration: | 90 minutes |
| Exam Price: | $125 - $150 USD (varies by region) |
| Related Certifications: | Avaya Aura Certified Specialist Avaya Communication Server 1000 Series |
| Real Exam Qty: | 60-66 |
| Recommended Training: | Avaya Communication Server 1000 for Avaya Aura Maintenance Training |
| Exam Registration: | Pearson VUE Avaya Learning Center |
| Sample Questions: | Avaya 7004-1 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized testing centers |
| Pre Condition: | Recommended: Basic telephony/IP networking knowledge, hands-on experience with CS 1000, completion of related Avaya training courses; no mandatory prerequisite exam |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 7004-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration & Configuration | 25% | - Feature Implementation
|
| Topic 2: System Architecture & Components | 20% | - CS 1000 Hardware and Software Architecture
|
| Topic 3: Security & System Management | 10% | - Access Control & Security
|
| Topic 4: Maintenance & Monitoring | 25% | - System Monitoring & Alarms
|
| Topic 5: Troubleshooting & Fault Resolution | 20% | - Common Fault Isolation
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.
You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
With reference to the exhibit, which feature is restricting the user?
A) CCBA
B) CLS
C) CLRO
D) CCSA
2. Click the Exhibit button.
Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?
A) 31
B) 6
C) 8
D) 9
3. What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?
A) the ZONE prompt
B) the DIALPLAN prompt
C) the ZBO prompt
D) the NUMZONE prompt
4. Click the Exhibit button.
Consider a company's dialing plan shown in the exhibit and an example for its requirements:
A station user at the company, with Location Code 221, placed an ESN call, dialing 7-2212581. This would be an On-Net call and the NARS programming must remove the LOC code and dial the DN internally.
What programming would remove the location code for a call dialed within the originating Communication Server 1000 to a DN on that same Communication Server 1000?
A) Each site would have its own Location Code programmed as a Home Location Code (HLOC) under Translation Table #1 in their CS 1000.
B) Each site would have the Location Codes for all sites programmed as Home Location Codes (HLOC) in Translation Table #1 of their CS 1000.
C) The location codes for each site would be programmed under the LOC programming in Translation Table #2 at all locations.
D) Home NPA Codes (HNPA) for each site would be programmed under Translation Table #1 at each location in their CS 1000.
5. Due to Directory Number conflicts in the Communication Server 1000 network, the
customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
Consider the following Home Location Codes.
HLOC for system A = 329
HLOC for system B = 429
What LOC should be provisioned for system A?
A) LOC for System A = 49
B) LOC for System A = 3
C) LOC for System A = 429
D) LOC for System A = 329
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |
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