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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)

A) Answer articles can be archived but not deleted.
B) Answer articles can be copied.
C) Answer articles cannot be printed.
D) Multiple answers cannot be updated simultaneously.
E) Answer articles can contain variables.

2. Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)

A) content life cycle events
B) notification configuration
C) user roles
D) configured workflow processes
E) privileges

3. Which statement is true about generic objects?

A) CRUD operations cannot be performed with generic objects.
B) A generic object representation must be built for handling standard objects.
C) Batching and chaining operations are supported only by generic objects.
D) A genericobject representation must be built for custom objects.

4. Which three statements are true about processing options in Web Services? (Choose three.)

A) SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.
B) FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.
C) FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.
D) SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.
E) SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.
F) SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.

5. Which three types of answers can be added to the knowledge base? (Choose three.)

A) TEXT
B) XML
C) URL
D) File Attachment
E) HTML

Solutions: