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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?

A) Energy and Utilities Cloud = Configure Price Quote (CPQ)
B) Energy and Utilities Cloud - Document Generation S
C) Energy and Utilities Cloud - Sales and Service
D) Energy and Utilities Cloud - Contract Lifecycle Management

2. A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A) Work with an external debt collection agency to ensure customers pay their outstanding amount.
B) Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
C) Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
D) Use the Create Payment Plan action in the Contact Center Console.

3. An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A) Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
B) Industries CPQ: Opportunity, Quote, and Order Management
C) OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures
D) Platform: Flaws, Visual Force, Lightning Components, and Apex

4. An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.
How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

A) Create a custom formula m DataRaptor Load.
B) Create an Apex Class
C) Create a custom field in the Contract object
D) Create a custom formula m DataRaptor Extract

5. An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.
Which three steps must the consultant complete to achieve the required outcome?
Choose 3 answers

A) Configure integration with Meter Data Management System
B) Configure integration with Customer Information System.
C) Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
D) Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
E) Configure Integration Procedure to fetch the data from the third-party system using available APIs.

Solutions: