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Updated: Aug 13, 2026
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| Certification Vendor: | WGU (Western Governors University) |
| Exam Name: | Data-Driven Decision Making |
| Exam Number: | C207 |
| Exam Price: | Included in term tuition |
| Exam Format: | Performance Assessment, Objective Assessment, Case Studies, Data Analysis Exercises |
| Available Languages: | English |
| Certificate Validity Period: | Course completion within enrolled term |
| Real Exam Qty: | Objective assessment 100-200 questions (varies by attempt) |
| Passing Score: | Passing standard defined by performance assessment rubrics |
| Exam Duration: | Competency-based (self-paced) |
| Sample Questions: | WGU Data-Driven-Decision-Making Sample Questions |
| Exam Way: | Online performance assessment and objective assessment (proctored remotely via Examity) |
| Pre Condition: | Foundational courses in business or IT recommended; typically requires completion of prerequisite coursework in WGU program |
| Official Syllabus URL: | https://www.wgu.edu |
| Section | Objectives |
|---|---|
| Business Intelligence and Analytics | - Key Performance Indicators (KPIs) - Dashboards and Reporting - Predictive Analytics Basics - Data Mining Concepts |
| Data Analysis Fundamentals | - Data Visualization Techniques - Descriptive Statistics - Data Quality and Cleaning - Data Types and Measurement Scales |
| Data-Driven Culture and Communication | - Ethical Considerations in Data Use - Stakeholder Communication - Building Data-Informed Organizations - Presenting Data Insights |
| Decision-Making Frameworks | - Rational Decision Models - Cost-Benefit Analysis - Evidence-Based Decision Making - Risk Analysis and Assessment |
1. What happens when an organization focuses on customers?
A) It ensures consistency and efficiency among organization-wide activities.
B) It leads to an increase in revenue and market share.
C) It decreases costs for the organization and its suppliers.
D) It reduces bias and fosters trust in decisions and plans.
2. A retail manager collected the following sales-receipt totals from the store's cashiers:
$25, $22, $48, $42, $32, $28, $24, $54, $34, $41, $48
What is the median of this sales-receipt data?
A) $25
B) $48
C) $41
D) $34
3. For which situation could a scatter diagram be used?
A) Demonstrating a significant difference between the frequencies of two groups of data
B) Demonstrating a relationship between variables
C) Demonstrating a visual precedence of a prioritization matrix
D) Demonstrating a significant difference between the means of two groups of data
4. Management uses a net promoter score.
What can management determine using this performance measurement?
A) Quantifiable goals to gauge employee progress
B) Quality assurance benchmarks
C) The likelihood a customer will recommend the company
D) Financial and nonfinancial information
5. Why would a human resources department use both mean and median when doing a salary evaluation of a department?
A) A large difference between mean and median shows a miscalculation in the analysis.
B) A large difference between mean and median shows there are outliers to assess.
C) A large difference between mean and median shows that some employees need raises.
D) A large difference between mean and median shows an abnormal standard deviation.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
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