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Updated: Nov 04, 2026

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GAQM CSM-002 Exam Overview:

Certification Vendor:GAQM (Global Association for Quality Management)
Exam Name:GAQM Certified Software Manager (CSM) Exam
Exam Number:CSM-002
Available Languages:English
Exam Format:AI-proctored / remote exam, Online proctored exam, Multiple Choice Questions
Certificate Validity Period:Lifetime
Real Exam Qty:40 MCQs
Exam Duration:60 minutes
Passing Score:70% (28 out of 40)
Recommended Training:GAQM CSM E-Course (Body of Knowledge)
Exam Registration:GAQM Official Certification Page
Exam Way:Online proctored exam (AI/webcam monitored), available anytime
Pre Condition:No formal prerequisites required (recommended completion of GAQM e-course)
Official Syllabus URL:https://gaqm.org/certifications/management_certifications/certified_software_manager_csm

GAQM CSM-002 Exam Syllabus Topics:

SectionObjectives
Topic 1: Software Piracy and Compliance- License Compliance
  • 1. End User License Agreement (EULA)
    • 2. Software license compliance strategies
      - Software Piracy Concepts
      • 1. Types of piracy in organizations
        • 2. Definition of software piracy
          • 3. Risks and consequences
            Topic 2: Software Asset Management (SAM) Foundation- Introduction to Software Asset Management
            • 1. SAM technologies and tools
              • 2. Objectives of SAM
                • 3. Structure of SAM
                  - Implementation and Benefits
                  • 1. Key success factors (KSFs)
                    • 2. SAM implementation approaches
                      • 3. Benefits of Software Asset Management
                        - SAM Governance and Control
                        • 1. SAM controls and compliance
                          • 2. Risks and drivers in SAM
                            • 3. Industry standards for SAM
                              Topic 3: Software Licensing and Management- License Management
                              • 1. Procurement and usage tracking
                                • 2. Optimization of software usage
                                  - Software Licensing Models
                                  • 1. Public domain and restrictive licenses
                                    • 2. Open-source vs proprietary licenses
                                      Topic 4: Copyright Law and Intellectual Property- Legal Aspects
                                      • 1. Enforcement of rights
                                        • 2. Copyright limitations and exceptions
                                          • 3. Duration of copyright
                                            - Copyright Fundamentals
                                            • 1. Rights protected by copyright
                                              • 2. Intellectual property vs copyright
                                                • 3. Ownership and transfer of rights

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