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Updated: Sep 14, 2026
No. of Questions: 62 Questions & Answers with Testing Engine
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Avaya 31860X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IX™ Calling Design Exam |
| Exam Number: | 31860X |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Related Certifications: | Avaya OneCloud UCaaS Design Avaya Certified Design Expert (ACDE) |
| Exam Format: | Multiple Choice, Proctored, Scenario-Based |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 125 |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% - 72% |
| Recommended Training: | Avaya IX Calling Design Documentation Avaya IX Calling Design Official Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning |
| Sample Questions: | Avaya 31860X Sample Questions |
| Exam Way: | Online proctored or in-person at authorized Pearson VUE test centers |
| Pre Condition: | Recommended: Basic knowledge of Avaya UC solutions, networking, SIP, and telephony concepts; no mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.avaya.com/ |
Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration & Interoperability | 20% | - Third-party application integration - Interoperability with Avaya Aura - Integration with PSTN and legacy systems |
| Topic 2: Security & Compliance | 15% | - Regulatory compliance requirements - Encryption and authentication - Security framework and policies |
| Topic 3: Avaya IX Calling Overview | 10% | - Key features and benefits - Integration with other Avaya platforms - Solution architecture and components |
| Topic 4: Design Principles & Requirements Analysis | 20% | - Network infrastructure assessment - Scalability and redundancy planning - Customer requirements gathering - Dial plan and numbering scheme design |
| Topic 5: Core Solution Design | 25% | - Call routing and handling design - User and device provisioning model - Avaya IX Calling core components design - Media and signaling design |
| Topic 6: Deployment & Troubleshooting | 10% | - Deployment planning and validation - Common design issues and resolution - Monitoring and performance optimization |
Avaya IX™ Calling Design Sample Questions:
A Sales Engineer is designing an Avaya Aura 8.x solution where 900 video users are being added. There is enough bandwidth for all users to establish video calls at 6 Mbps.
Which video codec will provide the best video quality that the network will support?
- A. H.261
- B. H.262
- C. H.264
- D. H.263
Correct Answer: B 🗳️
In a discussion with your customer you are explaining local survivability and the SIP Trunkingfunctionality provided by a Branch Session Manager.
Which two statements would be a part of your discussion? (Choose two.)
- A. The Local Survivable Processor (LSP) connects directly to the SIP Service Provider.
- B. Outgoing calls from the branch are routed through the LSP and branch gateway before going to the SIP Service Provider.
- C. The branch gateways connect with the Local Survivable Processor (LSP), which serves as the controller.
- D. The control of the branch SIP telephones transfers from the core network Session Manager to the Branch Session Manager.
Correct Answer: B,C 🗳️
Your customer has a CTI application that requires Avaya Aura Application Enablement Services (AES). To work with AES, how must Communication Manager be operating?
- A. In the Avaya Aura Core
- B. As an Evolution Server
- C. As a Feature Server
- D. In a survivable remote mode
Correct Answer: D 🗳️
You are working on a solution design for an Avaya Aura 8.1 solution and estimating how many Digital Signaling Processor (DSP) resources will be needed.
Which two types of calls require DSP resources? (Choose two.)
- A. ad hoc conference calls
- B. SIP to H.323 station calls
- C. H.323 to H.323 calls
- D. SIP to SIP calls
Correct Answer: B 🗳️
You are designing media gateways at remote locations for a customer. They have requested the following:
* Analog telephone calls go through the PSTN in case of power outage.
* Redundant power supply
* The same administrative and telephone functionality during WAN outage Which design meets these customer requests?
- A. A design with G450 gateways with dual power supplies, and Standard Local Survivability A design with G430 gateways with dual power supplies, and Standard Local Survivability
- B. A design with G430 gateways with dual power supply, and S8300 Survivable-Remote
- C. A design with G450 gateways with dual power supplies, and S8300 Survivable-Remote
Correct Answer: A 🗳️
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